Follow-up Process

Our goal for First Time Guests is for them to be Second Time Guests.  One of the questions that I am often asked is, “what is your process for following up with you first time guests?”  So…here you go:

Person visits on Sunday and fills out our communication card.

The card is turned in at our First Time Guest tent, where they can receive a free Freedom tshirt.  Pretty sweet deal!

They receive an email from Pastor J.R. on Monday with a brief online survey.

They receive a phone call from one of our amazing partners.

They receive a hand written card thanking them for being our guest.  (We just started this part of the process because we realized that people aren’t as dependent on email as we think they are.)

We desire to make sure we are following-up in a timely manner to those that God sends our way.  I feel that if you don’t, He might just stop sending them.